Terms & Conditions

• “Company”, “we”, “us”, “our” means ConnectKart Technologies Pvt Ltd, its founders, directors, officers, employees and affiliates.
• “CA” / “Professional” / “Consultant” means an independent accounting or finance professional who lists services and provides consultations through the Platform. This includes fully qualified Chartered Accountants who are members of the ICAI, as well as CA students and aspirants at the CA Foundation, CA Intermediate or CA Final level, and other accounting/tax professionals. Not every Consultant holds an ICAI membership number, and the level/qualification of each Consultant is indicated on their profile.
• “User” / “Customer” / “you” means any person who accesses the Platform or books a consultation.
• “Services” means the technology, listing, discovery, booking and payment facilitation provided by the Platform.

ConnectKart is an online intermediary and marketplace that merely connects Users with independent CAs. The Company is not a firm of Chartered Accountants, does not itself render any accounting, taxation, audit, legal, financial or professional advisory service, and does not supervise, control or guarantee the advice or work of any CA.

CAs are independent third-party professionals and are not employees, agents, partners or representatives of the Company. The professional relationship in respect of any consultation is solely between the User and the CA. The Company is not a party to that professional engagement.

You must be at least 18 years old and capable of forming a binding contract to use the Platform. You agree to provide accurate information, keep your credentials secure and are responsible for all activity under your account. We may suspend or terminate accounts that violate these Terms.

The price shown to a User at the time of booking is the total payable amount. It comprises the CA’s consultation fee plus a platform/service fee retained by the Company. By booking, you agree to the displayed price.

Payments are processed by our third-party payment gateway (Razorpay). The Company collects payment on behalf of the CA and remits the CA’s portion after the consultation is confirmed as completed and verified. The Company makes no representation regarding the payment gateway’s availability or performance.

Cancellations and refunds are governed by our Refund & Cancellation Policy, which forms part of these Terms.

• Provide complete and accurate information to the CA for the consultation.
• Independently evaluate any advice before acting on it; obtain a second opinion where needed.
• Not misuse the Platform, attempt unauthorised access, or upload unlawful content.
• Not circumvent the Platform to transact with a CA off-platform after discovery through it.

Each Consultant represents and warrants that they:

• Accurately state their qualification level on their profile (e.g. ICAI member, CA Final, CA Intermediate, CA Foundation or other accounting/tax professional) and do not misrepresent their credentials. Consultants who are CA students or aspirants and are not yet members of the ICAI shall not hold themselves out as fully qualified Chartered Accountants, and will not sign, certify, audit or attest any document where doing so is reserved by law for ICAI members.
• Will comply with applicable law and, where they are ICAI members, with ICAI norms.
• Will render services with reasonable professional skill, care and confidentiality.
• Are solely responsible for the advice they give and for their own tax and statutory compliance.

Users acknowledge that consultations may be provided by professionals at different qualification levels as shown on each profile, that the Company does not guarantee any particular qualification beyond what a Consultant declares, and that Users should evaluate suitability accordingly. As a facilitator only, the Company does not direct the manner in which a Consultant performs services. The Company is not liable for, and shall be indemnified by both Users and Consultants against, any dispute arising from the professional engagement between them.

The Platform and all content are provided on an “as is” and “as available” basis without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement. The Company does not warrant that the Services will be uninterrupted, error-free or secure, nor does it warrant the accuracy, completeness, legality or outcome of any advice provided by a CA. Any reliance on such advice is at your own risk.

To the maximum extent permitted by law, the Company, its founders, directors, officers, employees and affiliates shall not be liable for any indirect, incidental, special, consequential, punitive or exemplary damages, or for any loss of profits, revenue, data, goodwill, tax penalties, interest or business, arising out of or relating to your use of the Platform or any consultation — whether based in contract, tort or otherwise — even if advised of the possibility of such damages.

In all cases, the Company’s total aggregate liability for any claim arising out of or relating to the Platform shall not exceed the platform/service fee actually retained by the Company on the specific transaction giving rise to the claim.

You agree to indemnify, defend and hold harmless the Company and its founders, directors, officers, employees and affiliates from and against any claims, liabilities, damages, losses and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Platform; (b) your breach of these Terms; (c) any professional advice given or received; or (d) your violation of any law or third-party right.

The ConnectKart name, logo, design, software and content are the property of the Company and are protected by applicable laws. You may not copy, modify, distribute or create derivative works without our prior written consent.

We may suspend or terminate access to the Platform at any time, with or without notice, for conduct that we believe violates these Terms or is harmful to other users, the CAs, the Company or third parties.

These Terms are governed by the laws of India. Subject to the arbitration clause below, the courts at Gurgaon, Haryana shall have exclusive jurisdiction over any dispute. Any dispute shall first be attempted to be resolved amicably, failing which it shall be referred to arbitration by a sole arbitrator under the Arbitration and Conciliation Act, 1996, seated at Gurgaon, Haryana.

We may update these Terms from time to time. Material changes will be notified on the Platform. Continued use after changes constitutes acceptance of the revised Terms.